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SISTIC Compliance Frameworks and Standards

SISTIC meets globally recognised standards in security, quality, and data protection — so every transaction, integration, and partnership is built on trust.

PCI DSS

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Protecting Payment Information​

SISTIC complies fully with the Payment Card Industry Data Security Standard (PCI DSS). This global standard ensures that we securely handle cardholder data to prevent fraud and data breaches.

ISO/IEC 27001: Info Security Management System

Securing Your Data

SISTIC holds certification in ISO/IEC 27001, the leading international standard for information security management. This certification verifies that we have robust controls in place to protect sensitive data from threats and vulnerabilities.

Personal Data Protection Act (PDPA)

Protecting Personal Data

In alignment with the Personal Data Protection Act (PDPA), SISTIC ensures that all personal data collected is handled responsibly and in compliance with Singapore's data protection regulations. Our policies and processes are regularly reviewed and updated to safeguard data privacy and maintain trust with our customers and partners.

ISO 9001: Quality Management Systems

Delivering Excellence Consistently

Certified under ISO 9001, the international standard for Quality Management Systems, SISTIC continually improves customer requirements and maintains consistent, high-quality operational efficiency.

Cyber Trust Mark (Promoter Tier)

Advancing Cybersecurity Resilience

SISTIC has been awarded the Cyber Trust Mark (Promoter Tier) by the Cyber Security Agency of Singapore. This certification affirms our strong cybersecurity posture and efforts in implementing essential cyber hygiene and risk management practices.

System and Organisation Controls

System Security and Data Protection

SISTIC is committed to upholding strong security, availability, and confidentiality controls in line with SOC 2 requirements. We ensure full compliance with SISTIC’s operational and data governance standards. This includes secure handling of customer data, integration with SISTIC systems via approved interfaces, and adherence to access control policies and audit trails as stipulated by SISTIC.

Why It Matters to You

 

Our commitment to compliance means you can rely on SISTIC for:

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  • Safe and secure transactions

  • Reliable and high-quality services

  • Continuous improvement of security and operations

  • Confidence and peace of mind for our customers, partners, and stakeholders

 

Partner with Confidence

​Every ticket sold and every integration managed by SISTIC meets globally benchmarked standards — ensuring secure payments, reliable systems, and peace of mind for customers and partners alike.

 

Learn how our compliance standards support your business. Contact us at [email protected]

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