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System Licensing 

We welcome businesses to license our in-house proprietary ticketing technology to manage event configuration and ticket sales directly on their own platforms and distribution channels.

 

With our platform centered around sales, inventory management, and integration possibilities, we can help you create the best customer experience for your venue or events. 

Why SISTIC

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Advanced, Customised Ticketing

We deliver customisable solutions to complex ticketing problems. This immediately streamlines business processes, in turn allowing you to make informed, real-time business decisions while enhancing service delivery.  

 

We also provide efficient admission controls with turnstile integration, direct admission scanning and real-time admission reporting solutions. 

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Global Sales Network

STiX Cloud is the backbone of our Singapore operations and our network of Authorised Agents, Call Center, Box Offices, and the SISTIC website.

 

This enables us to provide ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong, Macau, the Philippines and Thailand. We also work with our global partners to extend your customer reach. 

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System Integrations

SISTIC is experienced in integrating our ticketing system to other systems (e.g. finance / CRM/ ERP) and partners. STiX Cloud supports numerous online ticketing services, integrating 3D venue layouts, e-wallets and chatbots.

 

With a focus on managing ticket sales, inventory, and integration possibilities, all your business needs will be met. 

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Local Support

Built & based in Singapore and supported by a local team, we can react nimbly to changing requirements and localisation needs.

 

Our standard SLA is 99.5%, tied back-to-back with our service providers for cloud hosting, data centre co-location, internet and leased lines connectivity. Our setup is also based on High Availability design. 

Our Ticketing System

STiX Cloud 
- Event Configuration Tool
- Online Sales Booking Engine
- Ticket Sales & Management
- Access Control System
- Open API
- Business Intelligence
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Product Design Methodology

SISTIC’s Product Design team practises a human-centric approach in designing any new products or features, making sure all key stakeholders are involved in the design process through various methods like contextual interviews, job shadowing, usability testing and surveys.

Artefacts such as wireframes and prototypes are used for testing and validation before the team embarks on a development phase to mitigate the risk of developing unwanted or unusable products and features.
Strategy
  • Product Vision

  • Brand Strategy

  • Measure of Success

  • User Interviews

  • Content Audit

Discovery
  • Business Requirements

  • Analytics Review

  • Content Audit

  • User Interviews

  • Ethnography Research

Analysis
  • Use Case

  • Experience

  • Map

  • Workflow

Design
  • Prototype

  • Usability Testing

Production
  • P.O.C

  • Beta Launch

  • User Testing

  • Release

Clients

We also leverage a wide network of Authorised Agents, partners, our call centre and Box Offices to provide ticketing and ticketing-related services in Singapore, Malaysia, Indonesia, Hong Kong, Macau, the Philippines and Thailand.
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Have questions?

Our business representatives are readily available to answer your queries. 

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